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Leading the way in patient care......

Ash Surgery

Chilton Place
Telephone: 01304 812227
Fax: 01304 813788

    Home Visits


Requests for home visits should be made before 10:30 am and are arranged at the discretion of the doctor.

Please do not request a home visit unless the patient is genuinely too ill to come to the surgery.

A thorough clinical assessment is always best provided in a well-equipped surgery setting, with support staff and IT support. In addition, home visits are much more time consuming. It is therefore very important that they are only undertaken for true clinical imperatives.


Paramedic Home Visiting Service

Jan 2016


Ash Surgery, together with practices in the Whitstable, Canterbury, Faversham and Sandwich localities are piloting a scheme whereby paramedics are attending some of our patients for home visits. This is arranged, when deemed appropriate, by the GP for selected patients who are informed and who are in agreement with the proposal.

The paramedics are highly trained, and are from the SE Ambulance Trust. The paramedics will only visit when and if the GP feels this is an appropriate case, or if an urgent visit is required and the GP would not be available until later in the day as he/ she is occupied in a clinic. The paramedic visiting will previously have liaised with the GP about the call out and, with patient consent, will have access to the patient’s records prior to visiting them. Hence they will be aware of past medical history, medications and any recorded allergies.

The paramedic practitioner will take a history from the patient and undertake any examination or investigation. Following their assessment they will either treat as required or delay treatment until after discussion with the patients GP. Following a visit, all cases will be discussed with the GP so that the management plan can be discussed and carefully recorded in the GP records.

In some circumstances the patient might be conveyed by the paramedic to the surgery or to the local hospital. For example, if further investigations are needed that are only able to be done in such settings (an x-ray might be an example).

The pilot scheme was started in the Whitstable area and has proved, to date, to be very successful. Both patients and GPs have recorded high levels of satisfaction, and the paramedics themselves have reported back to Ash Surgery to express their satisfaction at this new aspect of their work

We are hopeful that the service may continue into the future.

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