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Leading the way in patient care......
 

Ash Surgery

Chilton Place
Ash
Canterbury
Kent
CT3 2HD
Telephone: 01304 812227
Fax: 01304 813788

MCPs

Ash Practice is in partnership with 14 practices across Whitstable, Canterbury, Faversham, Sandwich and Ash. These 14 practices have come together as part of a Multi-Speciality Community Provider (MCP) group known as Encompass who aim to work together to provide services for the 170,000 patients in their local communities.

In order to view the Patient Information Leaflet with more information about Encompass, please click here.

Given the 14 practices cover a large area, the development of the services has been split into smaller parts, or CHOCs as they are becoming known.

 

1. WHAT IS A CHOC?

Community Hub Operating Centres (CHOCs) are a means whereby all professionals come together and share their knowledge and skills to co-ordinate how local people are supported to improve their own health and well-being and when people are ill or need help, they receive the best possible joined up care.  A CHOC can be face to face or virtual.

 

2. WHAT IS CHOC INTEGRATED CASE MANAGEMENT (ICM)?

This is a step up to intensive MDT, from the normal practice MDTs.   It is for high risk patients before they become acute. The intensive may not only be medical but there may be a social care need such as carer breakdown for example.  These CHOC patients go up at a time of more high risk need for a period of time until their need  stabilises and then they go back into the normal system of care . It does not affect the normal MDT process.

 

4. WHO ATTENDS A ICM CHOC?

Representation from all parties in Health and Social Care - GP, Community Nursing, Paramedics, ICT, AHPs, Adult Social Care, Mental Health, Voluntary and Care Sector including Red Zebra for social prescribing.

 

3. HOW DOES IT WORK OUT OF HOURS (OOHs)?

For OOH professionals the  CHOC patient will have their care plan in the house, with information of all the agreed actions and contact details for emergency or escalation which would be used as the first line of action with ambulance call as the last resort.

 

Encompass are developing their own website which will house much more information.

This is available at http://www.encompass-mcp.co.uk/about-us/

 

 
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